Frequently Asked Questions

Deep dives into our privacy model, AI processing architecture, and data retention policies.

Do you keep the inspection videos forever?

ConditionIt prioritizes data security and legal compliance. We offer high-definition video retention that balances bulletproof evidence with reduced liability for property managers.

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How does the AI detect duplicate damage?

Stop guessing if a scratch was there before. Our Semantic Memory AI uses visual geometry and historical logs to instantly identify pre-existing damage across tenancy cycles.

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Can tenants hear my private voice notes?

Maintain a professional boundary with intelligent audio filtering. ConditionIt's AI separates your internal site narration from the professional tenant-facing report.

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What happens if I lose cell service during an inspection?

Never lose a second of work. ConditionIt's offline-first architecture is built for the reality of concrete basements and remote rural property inspections.

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Still need help?

Our enterprise support team is available 24/7 to assist with bespoke integrations and pricing.